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When you open an account with gg perya, you share personal details with us — and this policy explains exactly what we collect, how we use it, and what choices you have. We handle your information in line with the access conditions that apply in your eligible region under local law.
We collect information you provide when you register — your name, contact details, date of birth and the payment method you connect to your account, such as GCash, Maya or GrabPay. When you use the lobby, we also collect session data: the games you open, your device type, browser signals and approximate location region. This helps us keep your account working correctly and detect unusual activity. We do not sell your personal information to third parties. Payment details you enter through GCash, Maya or PESONet are handled through the payment channel itself; we receive only a transaction reference, not your full wallet credentials. We retain account records for as long as your account is active or as required under applicable law in eligible regions. When your account is closed, we follow a structured retention schedule before deletion. Any third-party service connected to the platform — including game content providers such as PG Soft, Pragmatic Play and Spadegaming — receives only the session tokens needed to load the game, never your wallet or identity documents. Questions about how we hold your data can be sent to our support team at any time.
This policy covers the account you hold with gg perya and the data flows that happen inside it. It does not extend to third-party sites you reach from links on this platform, and it does not govern how payment providers like GCash or Maya handle data on their own systems. Read each section below to understand the boundaries clearly.
Covers data collected when you register, log in or update your account details. Includes your name, contact information and the payment method linked to your wallet. Does not include authentication steps carried out on your device's own security system.
We log deposit and withdrawal references tied to your account. The actual payment processing — whether via GCash, Maya or PESONet — is handled by those providers under their own privacy terms. We hold only the outcome record.
Session behaviour inside the lobby — which game categories you open, how long sessions last, device type — is collected for account security and service operation. Game content from studios like PG Soft or Pragmatic Play runs under a session token; no personal data is passed to them.
Any external link, social login or third-party tool on this site operates under that third party's own policy. We do not control, and are not responsible for, how those services collect or use your data once you leave this platform.
You have concrete options under this policy. You can review the personal details held on your account by opening the account settings page after login — the fields there show exactly what we have on file. If any detail is incorrect, you can update it directly in those fields or ask our support team to correct it on your behalf. You can also ask us what data we hold beyond what the account screen shows, and we will respond through the support channel you used to contact us. If you want to request deletion of your account and associated records, raise this through the support contact form and we will confirm the applicable retention period before proceeding. We aim to respond to all data-related requests within a reasonable timeframe; complex requests that require record retrieval may take longer, and we will keep you updated on the progress.
Log in and go to account settings to see the personal details we hold. The dashboard shows your registered name, contact details and linked payment method such as GCash or Maya.
Update fields directly in account settings for most changes. For changes that cannot be made in-app — such as a legal name correction — contact support with the relevant details and we will process the update.
Send your question through the support contact form or live chat. Name the specific data point you are asking about; we will respond to the channel you used. We do not charge for reasonable data access requests.
Submit a deletion request via the support form. We will confirm the retention schedule that applies to your account records under local law before any data is removed.
If you have a question about how we handle your data, need to correct a record or want to understand what information we hold, reach our support team through any of the channels below. Include your registered email address and a brief description of your request so we can locate your account and respond accurately.
Open the chat widget from any page inside gg perya. Describe your data or privacy question and a support agent will pick it up. Fastest path for straightforward requests.
Use the contact form for detailed or document-supported requests — such as correction of identity records or a deletion request. Include your account email and the specific data point your request covers.
Send your privacy question to our support email address, listed in the Contact section of your account dashboard after login. Useful when you need a written record of our response.
Keeping your account data safe is a routine part of how we run gg perya, not an afterthought. Each area below describes a real practice you can verify through your account or by asking our support team directly.
We use session cookies to keep you logged in and functional cookies to remember preferences. Analytics cookies are used to understand how the lobby is used in aggregate. You can manage cookie preferences through your browser settings at any time; disabling analytics cookies does not affect account access.
Your account password is stored in a hashed format — we cannot see your plain-text password. We recommend using a strong, unique password for your gg perya account. If you suspect unauthorised access, update your password immediately and contact support to flag the activity.
Active account records are held while your account remains open. After closure, we follow a retention period required by applicable law in your eligible region before records are deleted. The specific period depends on the jurisdiction and the type of record involved.
When this policy changes in a material way, we will note the revision on this page. Continued use of the platform after a posted update means you have seen the revised terms. If you want a record of changes, contact support and we can outline what was updated.
The answers below cover the questions we hear most often about how gg perya handles account data, cookies, payment records and your options for reviewing or correcting information.
We collect your name, email address, date of birth and the contact details you enter at registration. If you link a payment method such as GCash or Maya, we record a transaction reference — not your full wallet credentials. Those stay on the payment provider's side.
Game content providers receive only a session token — a short code that lets the game load correctly. They do not receive your name, contact details, wallet information or any personal record. The session token expires when your game session ends.
Log in and open account settings. The fields there show your registered personal details and linked payment method. If you want to know about records not visible in the dashboard — such as session logs — send a request through live chat or the support contact form.
Yes. For corrections, update the relevant field in account settings or ask support to do it for you. For deletion, submit a request via the support form. We will confirm the retention period that applies before removing any records, as some must be kept under applicable law.
This policy covers the transaction reference we hold on our side — the record that a payment occurred, the amount and the outcome. How GCash and Maya handle payment data on their systems is governed by their own privacy policies, not ours.
If your account is closed, we follow a structured retention schedule before deleting records. The length of that period depends on the type of data and the requirements of applicable law in your eligible region. Contact support if you want to understand the timeline for your specific account.